Welcome to Confero Call Centres


Confero is one of the UK's leading providers of call centre and contact centre services.

Confero delivers an outstanding, quality service to each of our clients - from global blue-chip organisations to SMEs - and our targeted goal is to add value and profitability to each client relationship through the provision of experienced, class-leading call and contact centre services.

Bespoke Outsourced Inbound & Outbound Call Centre Services

With headquarters in Wembley, North London, Confero offers bespoke inbound and outbound call and contact centre outsourcing solutions. We use a fluid blend of Bureau agents (a shared desk facility), Dedicated agents (deployed solely to handle customer interactions for a single client), and automated response services.

Call Centre Services

If your business or organisation is looking to outsource your call handling, Confero offer UK-based call centre services including -

Outsourcing your customer services strategy and requirements benefits your business by transferring key functions to an efficient, reliable and cost-effective resource allowing you to concentrate on your bottom line.

Confero will -

  • Work with you to grow your business through increased sales, awareness and customer service
  • Reduce your staffing needs and costs, and increase your profits, through our flexible approach
  • Effectively reduce your capital outlay on equipment, technology, space and utilities
  • Quickly react and respond to mid-project changes in your brief
  • Use sophisticated, state-of-the-art technology, including advanced call scripting
  • Remain available to your customers 24 hours a day in response to today's adaptive lifestyles

Soccer Aid 2010

Confero and its staff proudly donated an inbound telephone call handling service in support of UNICEF and Soccer Aid 2010. View full press release Click to view Soccer Aid 2010 press release (83kb)

The event was shown live on ITV1 on June 6th at 19:45 - see a short video clip here
Soccer Aid 2010         ITV1         In Aid of UNICEF

To find out more

With FSA (Financial Services Authority) authorisation and membership of the DMA - Direct Marketing Association, our clients can be confident of a service that is quality, process and target-driven.

For more information and to discover how Confero's call and contact centre services can add real value to your service offering, please call 0800 083 32 32, or email sales@confero.co.uk