How does it work?
Confero can handle your calls, emails or cashback promotions or coupons, and fulfil information, brochures, and even mail order items within 24 to 48 hours. Through arrangements with a variety of postage carriers, daily pickups are standard and bulk postage discounts may be available to customers based on quantities and frequency of collection.
Clients can send in their stock, provide the packing instructions (in many cases we can provide the packaging for you), instruct us how you want the item sent (by first class post, second class, mail sort, etc), and leave Confero's fulfilment team to do the rest.
Credit Card Order Lines
If you need support for website or phone orders, Confero offers a scalable, robust, PCI compliant credit card order line service.
Confero's specialist online retailer team can handle inbound queries, credit card orders and provide customer support 24/7/365.
Read more case studies
Old Mutual Asset Management benefitted from a complete communications solution by a highly-trained inbound team of FCA-compliant customer service professionals.