Core Business Benefits
Confero's outbound call centre services - including telemarketing, investor relations, appointment setting, market research, and reactivation - allow you to focus on the present while Confero's highly skilled and experienced agents strive to:
- Maximise your business's Return on Investment (ROI)
- Help to grow your client base and brand awareness
- Reach out to your existing customers or clients
- Promote new product and services launches
- Follow up mail shots and targeted marketing campaigns
The success of any campaign can be measured by results, and you need a company that can understand your brief and deliver through industry knowledge, management expertise and by using skilled and professional telemarketers across every campaign we work on. Confero will help you achieve these results.
Our agents will know about your products and services and they will be coached to promote and deliver the agreed brief. They will know exactly what you aim to achieve and together with ongoing and open dialogue we will maximise both your Return on Investment and the potential of your business.
We'll work with you to generate targeted, results-driven telemarketing campaigns which help to drive up sales of your products and services.
Using profiled and targeted data lists of specific companies or market sectors that have a real need for your products or services, Confero's experienced outbound teams will call your potential customers to make qualified appointments for your sales teams.
In addition, we ensure that all contact and background details have been captured and that the appointment has been confirmed with the decision-maker by email or letter.
Donor Satisfaction Calling
It is clear that the sector needs to listen more to its donors in order to fully understand their experiences of fundraising and communications strategies.
Significant budget is spent on data capture, logging the contact and requirement details of potential customers, but if the leads you generate are left to go cold or your in-house sales teams are too busy to follow them up, the initial investment is wasted.