Specialist Sectors

  • Online Retailers – Customer services, credit card orders, returns, fulfilment, locations
  • FCA Authorised Services – Customer service lines, credit card servicing, regulated FCA work
  • Insurance – Policy information, customer services, claims, emergency repairs
  • Automotive – Test drives, customer acquisition and retention, conquest customers
  • Charity Fundraising – Donor helpline, credit card donations, upgrade, conversion, donor satisfaction
  • Reservations & Bookings – Customer service, booking lines, insurance, hotels, seasonal demand


Whatever messages, offers, incentives or issues you need to communicate to your customers, our experienced, professional agent teams will deliver them efficiently, with authority and in line with your specific corporate ethics and values.

Please click on any one of the links on the left for further information about Confero’s inbound and outbound call centre services or contact us to discuss your requirements.

To read sector-specific case studies about how Confero’s inbound and outbound call handling services have benefitted some of the world’s leading businesses, please click here.