- Online Retailers – Customer services, credit card orders, returns, fulfilment, locations
- FCA Authorised Services – Customer service lines, credit card servicing, regulated FCA work
- Insurance – Policy information, customer services, claims, emergency repairs
- Automotive – Test drives, customer acquisition and retention, conquest customers
- Charity Fundraising – Donor helpline, credit card donations, upgrade, conversion, donor satisfaction
- Reservations & Bookings – Customer service, booking lines, insurance, hotels, seasonal demand
Whatever messages, offers, incentives or issues you need to communicate to your customers, our experienced, professional agent teams will deliver them efficiently, with authority and in line with your specific corporate ethics and values.
Please click on any one of the links on the left for further information about Confero’s inbound and outbound call centre services or contact us to discuss your requirements.
To read sector-specific case studies about how Confero’s inbound and outbound call handling services have benefitted some of the world’s leading businesses, please click here.
Confero's specialist online retailer team can handle inbound queries, credit card orders and provide customer support 24/7/365.
FCA Authorised Call Centre
Being FCA regulated assures our clients of strict protocols when dealing with financial information, data and confidentiality.
Confero's FCA status allows us to deal with quotations and sales for a number of financial products, including insurances.
Having worked in the automotive sector since 2002, Confero's experienced automotive team specialise in providing customer acquisition and retention services to the industry.
Good, effective communication ensures that each contact leaves the donor happier after the experience, than before.
Reservations & Bookings
Confero is one of the UKs most experienced call centres for the travel and tourism industry.