Reactivating Existing / Dormant Clients
It's much cheaper doing business with existing clients than finding new ones, nurturing relationships and trying to close new deals.
Every business will lose customers over time due to external factors such as financial circumstances or a change in location or requirements, but for those who simply forgot about you or had a negative experience, all is not lost.
Confero's trained and highly-skilled outbound agents, with the aid of your client database, will reintroduce your company and its products and services to your dormant clients in a high-impact, benefit-led way through telephone calls, letters, direct mail or an SMS campaign.
Each contact will be followed-up with a phone call ensuring your lapsed or inactive clients know yours is a business that thinks about the needs of its customers and you're prepared to put the effort into rebuilding your relationship.