The experience of Confero’s Bureau and Dedicated agent teams extends across a broad range of industry sectors.

We manage inbound and outbound campaigns of all sizes and complexities for businesses who demand a very high level of expertise while expecting value for money, including:

Specialist Sectors

  • Automotive – Test drives, customer acquisition and retention, conquest customers
  • Charity Fundraising – New donor calling, upgrade, conversion, donor satisfaction, inbound
  • Etailers & Retailers – Customer services, credit card orders, returns, fulfilment, locations
  • FCA Authorised Centres – Customer service lines, credit card servicing, regulated FCA work
  • Insurance – Policy information, customer services, claims, emergency repairs
  • Reservations & Bookings – Reservation lines, hotels and airlines, seasonal demand


Whatever messages, offers, incentives or issues you need to communicate to your customers, our experienced, professional agent teams will deliver them efficiently, with authority and in line with your specific corporate ethics and values.

Please click on any one of the links on the left for further information about Confero’s inbound and outbound call centre services or contact us to discuss your requirements.

To read sector-specific case studies about how Confero’s inbound and outbound call handling services have benefitted some of the world’s leading businesses, please click here.

Our Sectors