Reactivating Dormant clients

Reactivating Dormant clients

It's much cheaper doing business with existing clients than finding new ones, nurturing relationships and trying to close new deals.

Every business will lose customers over time due to external factors such as financial circumstances or a change in location or requirements, but for those who simply forgot about you or had a negative experience, all is not lost.

Corporate Reintroduction

Confero's trained and highly-skilled outbound agents, with the aid of your client database, will reintroduce your company and its products and services to your dormant clients in a high-impact, benefit-led way through telephone calls, letters, direct mail or an SMS campaign.

Each contact will be followed-up with a phone call ensuring your lapsed or inactive clients know yours is a business that thinks about the needs of its customers and you're prepared to put the effort into rebuilding your relationship.

To find out more

With FSA (Financial Services Authority) authorisation and membership of the DMA - Direct Marketing Association, our clients can be confident of a service that is quality, process and target-driven.

For more information and to discover how Confero's call and contact centre services can add real value to your service offering, please call 0800 083 32 32, or email sales@confero.co.uk



See also:


View all our Call Centre services


Our brochure

Read and print the Confero brochure online - you can also request a copy to be sent to you by post.

View and print the Confero Call Centre Solutions brochure Click to view our Call Centre Solutions brochure (PDF Format) (150kb)