Overflow / Out of Hours

Overflow / Out of Hours

An inbound call centre service that supplements your own Call and Contact Centre facilities, offering extended opening hours and increased call capacity that is cost effective for you.

We are available 24 hours a day, 365 days a year, so whatever your requirements we can help - even if you only require the occasional inbound call answered. Once you have set up the account then you can have peace of mind.

Many of our clients have discovered that they have substantially increased their level of business by having an out of hours services available. Our overflow service supplements a clients inbound call and contact centre facilities, offering extended opening hours and cost effective increased call capacity.

To find out more

With Confero having FSA authorisation and DMA membership, as well as holding a Consumer Credit Licence, clients can be confident of a service that is quality, target and process driven.

For any queries, please call 0800 083 3232, or contact us by email



See also:


View all our Call Centre services


Our brochure

Read and print the Confero brochure online - you can also request a copy to be sent to you by post.

View and print the Confero Call Centre Solutions brochure Click to view our Call Centre Solutions brochure (PDF Format) (150kb)