Overflow / Out of Hours
A service that supplements your own Call and Contact Centre facilities, offering extended opening hours and increased call capacity that is cost effective for you. We are available 24 hours a day, 365 days a year, so whatever your requirements we can help - even if you only require the occasional call answered. Once you have set up the account then you can have peace of mind.
Many of our clients have discovered that they have substantially increased their level of business by having an out of hours services available. Our overflow service supplements a clients call and contact centre facilities, offering extended opening hours and cost effective increased call capacity.