Outbound Call Centre Services

Outbound Call Centre Services

If your company needs help making outbound calls, contacting existing or dormant customers or generating new sales opportunities, Confero's professional outbound call handling service is right for you.


Clients use Confero's skilled outbound teams for a wide range of (reasons). These can include:

  • Convert leads into sales, including up-sell and cross-sell
  • Creating new business appointments for client's field sales teams
  • Generating leads using existing or bought in databases
  • Running pro-active customer service projects
  • Awareness campaigns for product launches
  • Following up direct mailshots


Implementation

Based on each client's individual requirements, a skilled outbound team will be trained to promote and deliver the agreed brief. Telemarketing and telesales agents are managed and monitored to ensure high levels of productivity and that results are delivered.


Some of our Outbound Call Centre Services:

Outbound telemarketing

We specialise in running outbound campaigns such as telemarketing, telesales, lead generation, market research and database cleansing as well as follow up calls generated by inbound work. Scripts are written in close collaboration with clients to ensure maximum effectiveness.
Further information on Outbound Telemarketing services

Appointment setting

Confero has experienced teams that can canvass potential customers to arrange appointments on behalf of your sales representatives.
Further information on Appointment Setting services

Follow up calling

Following direct advertising or marketing campaigns, every respondent can be contacted with a remit to convert them to a customer.
Further information on Follow up calling services

Reactivating existing/dormant clients

Telephone, letter and email campaigns to update and reactivate existing or dormant clients on your database.
Further information on Reactivating existing/dormant clients

To find out more

With Confero having FSA authorisation and DMA membership, as well as holding a Consumer Credit Licence, clients can be confident of a service that is quality, target and process driven.

For any queries, please call 0800 083 3232, or contact us by email



See also:


View all our Call Centre services


Our brochure

Read and print the Confero brochure online - you can also request a copy to be sent to you by post.

View and print the Confero Call Centre Solutions brochure Click to view our Call Centre Solutions brochure (PDF Format) (150kb)