Credit Card Order Lines
Live customer service representatives (CSR's) taking telephone orders for direct sales ranging from one-product one-price to multi-product multi-price offers, including handling the credit card transactions.
Any responses to adverts or from your website can be professionally handled. Our ordelines ensures efficient, accurate order taking and processing, whether your customers prefer to shop by phone or by browsing the web.
We have vast experience in orderlines and only employ people with accurate typing skills to ensure that any order processing is as accurate as you would expect. We can take orders and email them, fax them or enter them directly onto your web ordering system.
We have address checking and credit card validation software to ensure that your orders are taken right the first time. All sites are secured for yours and the customer's peace of mind.
Some of the benefits of using this type of service are:
- Improved accessibility for your customers to increase the likelihood of further sales
- A reassuring phone number on your website reduces the risk of abandoned online transactions
- Our people will have in-depth product and customer knowledge to make the most out of cross-selling and up-selling opportunities.
Using the latest software and IT technology, we can handle campaigns of almost any size or shape. This technology allows us to streamline call handling times, thus reducing your costs and enabling us to deliver a professional service.
Make sure you never miss a sales opportunity - particularly during your seasonal peaks in demand or during a promotional campaign.