Follow-up Calling

Follow-up Calling

Companies often invest significant funds on direct mail and advertising campaigns and capture many hundreds or thousands of potential customer's details, only to store the details on a corporate CRM database without following up the leads.

By deploying Confero's Uplift team, our call centre agents can follow up all of these leads by telephone, and increase the conversion rates from marketing activity. The result for clients is to maximise campaign effectiveness and build stronger customer relationships and brand recognition by speaking directly with prospects.

Campaign objectives can differ in each case, including making an appointment, closing a sale over the phone, generating a fresh requirement to send out further information or simply to survey the database to better understand their relationship with your business. Confero can offer these services and more.

Return On Investment

All our call centre staff are highly trained in telemarketing and customer relationships skills, to ensure that every effort is made to turn that one call into a customer. Confero understands the importance of 'return on investment' and Uplift teams thrive on the challenge to exceed targets.

Trials of the service can be arranged with as few as 1,000 records.

To find out more

With Confero having FSA authorisation and DMA membership, as well as holding a Consumer Credit Licence, clients can be confident of a service that is quality, target and process driven.

For any queries, please call 0800 083 3232, or contact us by email



See also:


View all our Call Centre services


Our brochure

Read and print the Confero brochure online - you can also request a copy to be sent to you by post.

View and print the Confero Call Centre Solutions brochure Click to view our Call Centre Solutions brochure (PDF Format) (150kb)