Appointment Setting

Outbound - Appointment Setting

Every business sets sales objectives and new business targets. The only way to meet them is to have a consistent supply of high-quality leads for your sales teams to follow up and close.

Using profiled and targeted data lists of specific companies or market sectors that have a real need for your products or services, Confero's experienced outbound teams will call your potential customers to make qualified appointments for your sales teams.

In addition, we ensure that all contact and background details have been captured and that the appointment has been confirmed with the decision-maker by email or letter.

The Confero Service

Confero's comprehensive appointment setting service includes -

  • Arranging face-to-face and telephone appointments
  • Identifying the most appropriate decision maker to speak to and capturing their contact details. e.g., if you sell office supplies, you won't need to speak to the MD
  • Presenting your service or products in a benefit-led way to the decision-maker with the objective of securing a qualified appointment
  • Logging the details of all calls made together with any additional useful information. This will be recorded and sent across to you in an agreed report format daily or at pre-agreed periods
  • The information we gather becomes detailed and relevant market intelligence which is your property and can be used in any future marketing activity

Increase Your Productivity and Profitability

Put simply, a robust and coherent appointment setting strategy allows your sales team to spend more time in front of potential clients closing deals and less time in the office on paperwork. Productivity increases and profitability increases.

To find out more

With FSA (Financial Services Authority) authorisation and membership of the DMA - Direct Marketing Association, our clients can be confident of a service that is quality, process and target-driven.

For more information and to discover how Confero's call and contact centre services can add real value to your service offering, please call 0800 083 32 32, or email sales@confero.co.uk



See also:


View all our Call Centre services


Our brochure

Read and print the Confero brochure online - you can also request a copy to be sent to you by post.

View and print the Confero Call Centre Solutions brochure Click to view our Call Centre Solutions brochure (PDF Format) (150kb)