About Us


Confero offers a rare call centre environment to both its blue chip and SME clients, by virtue of being able to deliver a personalised service, using leading technology, from a mid-size call centre with 100 seats.

Large and small campaigns - both inbound and outbound - are handled with equal importance, whether operating 40 dedicated call centre seats for international accountants KPMG or a bureau campaign for leading SMEs like Fitbug. All clients are well known by Directors and receive personal attention from the senior management team.

Quality Staff

Established in the UK since 2001, Confero was founded by David Freedman and Daniel Sassoon. Confero's head office location in Wembley, North London, ensures that all clients using this centre office have quality agent teams working on their campaigns at all times.

Part of the company's raison d'être in situating in Wembley was the excellent access to the best calibre staff, at competitive out-of-London prices. Quality service is key to every client's brand, and helps ensure that projects exceed client expectations.

Services

Services include inbound call handling, outbound telesales and telemarketing, speech recognition services for high volume media response, intelligent IVR and fulfilment services in conjunction with media response handling.

Low set up costs, speedy implementation and bespoke systems for each client project, alongside a solution-based approach to every requirement, ensures a smooths path to outsourcing with Confero.

To find out more

With Confero having FSA authorisation and DMA membership, as well as holding a Consumer Credit Licence, clients can be confident of a service that is quality, target and process driven.

For any queries, please call 0800 083 3232, or contact us by email



Professional Bodies

  • Members of the DMA (Direct Marketing Association)
  • Authorised and regulated by the FSA (Financial Services Authority)- Firm ref 439234
  • Consumer Credit License issued by the Office of Fair Trading

Industry Specialisation

  • Etailers / Retailers
  • Crisis Management
  • Automotive
  • Financial Services - Debt Management Sector

See Also

Why choose Confero?


Our brochure

Read and print the Confero brochure online - you can also request a copy to be sent to you by post.

View and print the Confero Call Centre Solutions brochure Click to view our Call Centre Solutions brochure (PDF Format) (150kb)